Terms of Service

Remora App — Last updated: January 14, 2026

1. Acceptance of Terms

By downloading, installing, or using Remora ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

The App is developed and operated by Ensa ("we," "our," or "us").

2. Description of Service

Remora is a personal relationship management app that helps you:

• Keep track of important people in your life
• Store notes and memories about your contacts
• Set reminders for birthdays and other important dates
• Manage your personal relationships

The App stores all data locally on your device.

3. Eligibility

You must be at least 13 years old to use this App. By using the App, you represent that you are at least 13 years old.

4. User Accounts

Remora does not require account registration. The App functions entirely offline and stores data locally on your device.

5. Premium Features

5.1 Free vs Premium

The App offers both free and premium features:

Free features include:

• Managing up to 5 contacts
• Basic reminders
• Notes and contact information

Premium features include:

• Unlimited contacts
• Encrypted backups
• All current and future premium features

5.2 Purchases

Premium features are available through a one-time in-app purchase. Purchases are processed by Apple (App Store) or Google (Play Store) according to their respective terms:

• Apple App Store Terms
• Google Play Terms

5.3 Refunds

Refund requests are handled by Apple or Google according to their refund policies. We do not process refunds directly.

5.4 Restore Purchases

You can restore your premium purchase on any device using the same Apple ID or Google account through the "Restore Purchase" option in the App settings.

6. User Responsibilities

You agree to:

• Use the App only for lawful purposes
• Not attempt to reverse engineer, decompile, or disassemble the App
• Not use the App to store illegal content
• Keep your device secure to protect your data
• Maintain backups of important data

7. Data and Privacy

7.1 Local Storage

All personal data you enter into the App is stored locally on your device. We do not have access to your data.

7.2 Your Responsibility

You are solely responsible for:

• The data you store in the App
• Backing up your data
• Keeping your device secure
• Any data loss due to device failure, loss, or theft

7.3 Privacy Policy

Our collection and use of information is described in our Privacy Policy, which is incorporated into these Terms.

8. Intellectual Property

8.1 Our Rights

The App, including its design, code, graphics, and content, is owned by Ensa and protected by copyright and other intellectual property laws.

8.2 Your Rights

You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

8.3 Your Content

You retain ownership of all data and content you create in the App. By using the App, you grant us no rights to your content.

9. Disclaimer of Warranties

We do not warrant that:

• The App will be uninterrupted or error-free
• Defects will be corrected
• The App is free of viruses or harmful components
• The App will meet your specific requirements

10. Limitation of Liability

11. Indemnification

You agree to indemnify and hold harmless Ensa from any claims, damages, losses, or expenses arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any third-party rights

12. Changes to the App

We reserve the right to:

• Modify or discontinue the App at any time
• Add or remove features
• Update the App to fix bugs or improve performance

We will make reasonable efforts to notify users of significant changes.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of changes by:

• Updating the "Last updated" date
• Posting the new Terms in the App

Your continued use of the App after changes constitutes acceptance of the new Terms.

14. Termination

You may stop using the App at any time by uninstalling it.

We reserve the right to terminate or suspend access to the App for violations of these Terms.

15. Governing Law

These Terms are governed by the laws of the Netherlands, without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising from these Terms or the App shall be resolved through:

1. Good faith negotiation
2. If negotiation fails, binding arbitration or courts in the Netherlands

17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ensa regarding the App.

19. Contact Us

If you have questions about these Terms, please contact us:

Ensa
Email: remora@ensalabs.nl

Summary